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Job Details

Network Operations Analyst NOC TS/SCI w/ poly shifts required

Company name
IT Job Pro

Fairfax, VA
10 hit(s)  


Network Operations Analyst (NOC) – TS\/SCI w\/ poly – shifts required
Req #: ******Location: Fairfax, VA USJob Category: Information
TechnologySecurity Clearance: TS\/SCI with PolygraphClearance Status:
Must Be Current
Job Description
**CACI is seeking a Network Operations Center Analyst to work in
Fairfax, VA. Position will be relocating to Culpepper, VA around
summer of 2018**
More About the Role:
CACI is seeking a Network Operations Center Analyst who is responsible
for monitoring and maintaining the customer’s network systems.
Establishes networking environment by directing system installation;
defining, documenting, and enforcing system standards. Provides
specific, detailed information for hardware and software selection,
implementation techniques, and tools for the most efficient solution
to meet business needs, including present and future capacity
requirements. Assists with configuration and installation of various
network devices and services (e.g., routers, switches, firewalls, load
balancers, VPN, QoS). Conducts testing of network systems.
Maximizes network performance by monitoring performance;
troubleshooting network problems and outages; scheduling upgrades;
collaborating with network architects on network optimization. Works
within established configuration and change management policies to
ensure awareness, approval and success of changes made to the network
infrastructure. Performs network maintenance and system upgrades
including service packs, patches, hot fixes and security
configurations. Monitors network engineering performance and ensure
system availability and reliability. Monitors system resource
utilization, trending, and capacity planning. Works with vendors and
other IT personnel for problem resolution. Provides Level-2\/3 support
and troubleshooting to resolve issues. Maintains technical expertise
in all areas of network and computer hardware and software
interconnection and interfacing, such as routers, switches, firewalls,
hubs, bridges, gateways, etc. Evaluates and reports on new network
technologies to enhance capabilities of the network. Updates job
knowledge by participating in educational opportunities; reading
professional publications; maintaining personal networks;
participating in professional organizations.
You ll Bring These Qualifications:
* Prior experience in a Network Operations Center, working with
customers, carriers and vendors to analyze and resolve network and
telecommunications circuit problems.
* Utilizes industry standard monitoring and troubleshooting tools
such as IBM Netcool, HPNA, VitalSuite and Tivoli TNPM to monitor
networking equipment, circuits, firewalls and associated network
components providing global WAN connectivity.
* Handles Triage and troubleshoots issues as they arise, escalating
as necessary to Tier 3.
* Creates and accurately updates Incidents, Problems and Changes
tickets using industry standard ITSM systems such as BMC Remedy.
* Responsible for the coordination and response of several on-call
and field organizations to address detected anomalies in the
* Manages the all-important critical client communications process.
* Contributes meaningfully to the incident response processes that
governs the team, always looking to restore services as quickly as
possible and cut minutes off our response time, improve first call
resolution and time-to-resolution metrics.
* Serves as a liaison to users, departments and vendors by providing
assistance on all aspects of telecommunications services and
systems used throughout the organization.
* Performs and analyzes situations that involve performance
* Opens Problem tickets, performs Root Cause analysis and produce
Corrective Action Plans.
* Seeks out new ways to improve tool functionality by following best
practices, industry standards and ITSM methodologies.
* Demonstrates working knowledge of how to understand network and
security documentation, diagrams and configurations as required
(Cisco, Juniper).
* Translates operational requirements into monitoring actions.
* Shares exceptional knowledge and operations excellence with
colleagues, coaches others and contributes to the Knowledge Base
* Participates in activities related to promoting, improving,
maintaining and supporting telecommunications services and\/or
* Helps to ensure that all software tools including network control
programs satisfy the communications needs covering both the
hardware and software installed.
* Develops or assist in the development of standards for carrier
service and equipment.
* Prepares or ensures that appropriate telecommunication
documentation exists, including operational instructions and SOPs.
* Assists in all service \/ system upgrades while being a team player
involving telecommunications and networking projects.
* Performs or assists in the analysis in determining business
process improvements utilizing the telecommunication systems.
* Provides hands-on assistance involving troubleshooting and
diagnostic support for all related systems, equipment failures or
service issues.
* May research available and emerging voice, data and video
communication technologies to recommend future implementations.
* Works closely with network administrators and other peers on
communication and connectivity projects and maintenance.
* Knowledge of current systems to promote beneficial capabilities
and leverage use of the systems features.
* Installs and tests communication equipment.
Required Qualifications:
* Current TS SCI with Polygraph is required. (An investigation
within 5 years is required)
* Bachelor’s degree and 2 years of relevant experience (6 years of
experience can be substituted in lieu of a degree).
* Experience in Tech Control environment or network operation center
* Experience troubleshooting baseband and satellite circuits.
* Experience with satellite communications, Juniper and Cisco
equipment and network management tools such as Remedy, HP Open
view, Netcool, or similar tools.
* Knowledge of WAN, LAN, or MAN.
* Candidate must be willing to work shift work as required. – ALL 3
SHIFTS ARE AVAILABLE (Day, Swing and Night)
Desired Qualifications:
* Juniper Certifications.
* Cisco Certifications (CCNA\/CCNP or other).
* ITIL v3 Certification or ITSM experience.
* Security or related Certifications, Education  Experience:
This position typically requires bachelor’s degree and seven to nine
years of related experience but for this position a Bachelor’s Degree
In IT related subject or higher plus 2-3 years, a Masters with 1 year;
an Associates with 4 years, or a high school with 6 years experience
is acceptable.
What We Can Offer You:
– We ve been named a Best Place to Work by the Washington Post.
– Our employees value the flexibility at CACI that allows them to
balance quality work and their personal lives.
– We offer competitive benefits and learning and development
– We are mission-oriented and ever vigilant in aligning our solutions
with the nation s highest priorities.
– For over 55 years, the principles of CACI s unique, character-based
culture have been the driving force behind our success.
Job Location
CACI employs a diverse range of talent to create an environment that
fuels innovation and fosters continuous improvement and success. At
CACI, you will have the opportunity to make an immediate impact by
providing information solutions and services in support of national
security missions and government transformation for Intelligence,
Defense, and Federal Civilian customers. CACI is proud to provide
dynamic careers for employees worldwide. CACI is an Equal Opportunity
Employer – Females\/Minorities\/Protected Veterans\/Individuals with

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