Retail Sales Associate, Bilingual
$30,000 to $39,000 Annually
401K, Dental, Medical, Vision
If you are looking for an extraordinary opportunity to be a high-performing sales leader and are passionate about providing exceptional customer service, Sprint Store by Wireless Lifestyle may be the right place for you to pursue a rewarding career. Wireless Lifestyle is a Sprint Preferred Retailer committed to providing Sprint customers superior customer service.
The average Retail Sales Associate earns over $34,500 per year!
We offer a competitive base hourly pay plus a commission structure that could allow you to earn substantially greater than the average. The average is based on actual average results. Individual results may vary.
The Retail Sales Associate is responsible for the overall guest experience which includes developing professional solutions for our customer's wireless needs. Associates accomplish this by providing an exceptional customer experience through expert product knowledge and enthusiasm which clearly shows the customer we are interested in solving their needs.
DUTIES AND RESPONSIBILITIES:
Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries.
Maximize the customer experience by solving the whole problem.
Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the retail store location.
Maintain integrity of store operating procedures to include: opening, closing, inventory, point of sale paperwork/record keeping, cash management, maintaining store
in merchandising, backroom, restrooms and work area.
Meet sales goals and maintain high customer service scores.
Troubleshoot, diagnose, repair and process transactions for Service & Repair customers.
Some locations may require ASC certification.
Assist in other tasks, duties, or projects as assigned by management.
QUALIFICATIONS / REQUIREMENTS:
Previous retail sales experience and outstanding customer service skills
Excellent organizational and problem solving skills
Excellent interpersonal skills
Strong verbal communication skills
Energetic and positive attitude
Availability in flexible scheduling; reliable transportation
Knowledge of wireless communication preferred
Basic computer skills
Bilingual in English and Spanish a plus
EDUCATION / EXPERIENCE:
High school diploma or GED;
2 year college degree preferred
Must be able to stand for long periods of time (up to 9 hours) on the sales floor
Must be able to move and/or lift up to 25 pounds
Wireless Lifestyle conducts criminal background checks on all candidates. All candidates must be eligible to work in the U.S. Wireless Lifestyle is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Must be 18 years or older
High School Diploma or GED
Must be able to work 40 hours/wk
Saturdays are mandatory
Wireless Lifestyle is the nation's largest preferred retailer for Sprint. Selling Sprint products exclusively, we strive to provide the best customer experience in the wireless industry. Wireless Lifestyle operates over 200 locations in 11 states and also in Puerto Rico. Visit us at www.wirelesslifestyle.net to find out more about our company culture, background, and opportunities!