Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
RF Engineer Staff Member for Satellite Communications
Lockheed Martin Corporation
El Segundo, CA
Apply Now >
Real Estate Specialist - Telecom, Real Estate
TekCom Resources, Inc.
Anaheim, CA
Apply Now >
Real Estate Specialist wireless telecom
The Bartech Group
Irvine, CA
Apply Now >
AireSpring Inc.
Los Angeles, CA
Apply Now >
Hosted Design Manager - Telecom
AireSpring Inc.
Los Angeles, CA
Apply Now >
View more jobs in Long Beach, CA
View more jobs in California

Job Details

Telecommunication Specialist

Company name

Long Beach, CA
7 hit(s)  


Job Description:


Job description

* Under general supervision, responds to user complaints to resolve problems associated with the organization s telecommunications networks (voice and/or data).

* Diagnoses problem source through discussions with users. Coordinates with internal telecommunications support and operations and with vendors to resolve problems.

* Follows up with users to ensure problem resolution, and develops supporting documentation of all activities.

* Essential Functions: Participate in IT Operations on call as needed to supplement 24x7 support Take ownership of all assigned tickets and drive to resolution; researching and escalating to a vendor as necessary.

* Working through tickets with a sense of urgency to ensure issues are resolved in a timely manner. Keep up to date with new technologies in order to provide support as new products are released Adhere to change management policy for the organization.

* Perform Adds/Changes/Deactivations of individuals, agents, skill groups and teams Reset of passwords on the covered applications

* Add new Agent Desktop Settings Provide Cisco TAC VoIP support:

* Receiving and resolving complex issues to meet customer needs o Using debugging tools to analyze problems and identify solutions o Troubleshooting issues with customer on support calls

* Provide excellent customer service to all of our internal support customers Configuration of IP phones for call center agents/business users Configuration of CUPC accounts Configuration of Meeting Place accounts Configuration of other devices within call center supporting applications


Desired Skills and Experience

* Required Education: High school diploma or equivalent Required Experience: 0-2 years of experience Working knowledge of VoIP technologies or equivalent work experience in a similar position Knowledge of technical aspects of telecommunications equipment and transmission.

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ to contact us if you are an individual with a disability and require accommodation in the application process.

Company Profile
Digital Intelligence Systems, LLC (DISYS) is a global staffing and IT consulting services company with core capabilities in Our vision is to be a global business partner, delivering highest quality and most consistent services at the best value to clients worldwide. Incorporated in 1994 as a certified Minority Business Enterprise, DISYS is one of the largest IT staffing firms in the US according to a report by Staffing Industry Analysts. DISYS is headquartered in McLean, Virginia, with offices and delivery locations worldwide in North and South America, Europe, and the Asia Pacific region.

Similar Jobs:
Client Reference Code: 216498About Spectrum EnterpriseSpectrum Enterprise, a part of Charter Communications, is a national provider of scalable, fiber-based technology solutions serving many of America's largest businesses and com...
Site Acquisition Specialist
Location : Los Angeles, CA
Job Description Who Are We? We are Champions! Since 2001, Nexius has grown into a leading telecom services provider in the US. Why? Because we understand victory and weakness is not in us! [Not sure I understand preceding sentence...
Description Let's change the world together CDW is building teams that are growing service offerings to our customers. A successful Associate Consulting Engineer (ACE) will immerse in a close-knit group of techies, to colla...
By using Employment Crossing, I was able to find a job that I was qualified for and a place that I wanted to work at.
Madison Currin - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
TelecomCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
TelecomCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 TelecomCrossing - All rights reserved. 169