Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Chesapeake, VA
View more jobs in Virginia

Job Details

Call Center Inbound Sales Representative

Company name
Cox Enterprises, Inc.

Location
Chesapeake, VA

Apply for this job






5 hit(s)  

Profile

Call Center Inbound Sales Representative','1719057','','Cox Communications','!*!

At Cox, we connect people to the things they love. Now we’d like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. As an Inbound Sales Representative, you will play a pivotal role in the continued stability and growth of our organization by serving as a front-line representative of the Cox brand in a sales capacity. 

The Inbound Sales Representative role is a highly consultative sales opportunity, operating in a call center environment. Call center hours of operation are 8am – 11pm, Mon – Fri and 9am – 9pm, Sat; shift schedule will be determined at time of hire and subject to change.

As part of a customer loyalty driven team, highly motivated individuals will earn an hourly rate of $10.40.  The target commission is $1,700 a month.  There is potential to earn up to and beyond $70,000 as a high performer.  Higher performers are eligible for accelerated pay up to two and a half times their monthly incentive. 

In this role, you will:

Drive call center sales for all Cox residential services and product lines to maximize profits, while ensuring customer satisfaction through the call center sales channel.

Understand and promote current marketing campaigns in order to sell to customers accurately and effectively, from a call center environment.

Provide outstanding customer service to customers in conjunction with a sales or retention interaction.

Live the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company.

At Cox, we offer:

Competitive wages with potential for additional financial incentives for motivated team members!

FREE Internet and other Cox discounted services

Medical, Dental, and Vision Benefits first day!

Casual, yet energetic and engaging work environment

Retirement Benefits including 401(K) matching

Work-life balance, including generous time off policies:  Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays

Tuition Assistance provided

High degree of commitment to our communities including volunteer opportunities

Career Advancement Opportunities across the Cox family of companies

Unleash your potential with Cox Communications as an Inbound Sales Representative, where you will be enhancing the lives of our customers and your career. Apply today!

Primary Responsibilities and Essential Functions

Receive calls from current customers and/or non-subscribers for sales and revenue generation in a high-intensity call center sales environment.

Utilize proactive sales skills to identify needs of customers and effectively position products and solutions that best meet the needs of targeted customers regardless of customer’s reason for calling.

Achieves monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of sales skills, defined sales call flow structure, and adherence to provided schedule.

Responds to customer needs for Cox products, educates them on the latest marketing campaigns, and then recommends the packages and services to meet the customers’ need based on Cox prescribed call flows.

Maintains accurate records of sales activities on a daily basis.

Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. 

Researches and reviews competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs.

Responsible for utilizing multiple customer databases to access, change or input account information for new and existing customers.

Provides outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions.

Other duties as assigned.','','','!*!

Minimum

HS diploma, GED, or relevant work experience

Excellent computer skills

Effective communication skills

Demonstrated ability to multi-task

Excellent interpersonal skills to work effectively with teams throughout organization

Excellent ability to persuade others through direct/indirect influence

Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction

Demonstrated ability to establish collaborative customer relationships in a fast-paced environment

Demonstrated capacity to thrive in a high-change, often ambiguous business environment

Eligibility to work in the United States.

Preferred

Experience in telecommunications industry

1 or more years in a sales quota environment

2 or more years of experience required in related field (i.e. Retail, Training, Indirect Sales, etc.)','!*!About Cox Communications

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.

Cox Enterprises and its subsidiary companies are Equal Opportunity employers - M/F/Vets/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.','Cox Communications, Inc.','US-VA-Chesapeake-1301 Executive Blvd','','Regular','Individual Contributor','Evening Job','11PM and Sat until 9PM','No','Full-time','Ongoing','Call Center Inbound Sales Representative

Company info

Cox Enterprises, Inc.
Website : http://www.coxenterprises.com

Company Profile
Cox Enterprises is a leading communications, media and automotive services company. With revenues of nearly $16 billion and approximately 50,000 employees, the company's major operating subsidiaries include Cox Communications (cable television distribution, high-speed Internet access, telephone, commercial telecommunications and advertising solutions); Cox Media Group (television and radio stations, digital media, newspapers and advertising sales rep firms); and Cox Automotive (automotive-related auctions, financial services, media and software solutions). The company's major national brands include AutoTrader.com, Kelley Blue Book, Manheim, Savings.com and Valpak.

Similar Jobs:
\n\nJob Description\nAt Cox, we connect people to the things they love. Now we’d like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. As an Inbound Sales Represen...
Learning Consultant
location Chesapeake, VA
Learning Consultant in Chesapeake Virginia Chesapeake (12051), United States of America, Chesapeake, Virginia At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief E...
Retail Specialist
location Chesapeake, VA
POSITION OPEN: Retail Specialist EMPLOYEE TYPE: Part-time POSITION DESCRIPTION: Provide retail merchandising coverage within a designated retailer and assigned territory Demonstrate a professional, reliable representation of Premi...
The number of jobs listed on EmploymentCrossing is great. I appreciate the efforts that are taken to ensure the accuracy and validity of all jobs.
Richard S - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
TelecomCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
TelecomCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 TelecomCrossing - All rights reserved. 169