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Job Details

Business Installation amp Repair Technician

Company name
Ledcor IP Holdings Ltd

Location
Boston, MA

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Profile

You are a Business Installation and Repair Technician with 2-5 years’ experience looking to build your career with Ledcor Technical Services. You will be responsible for the set up and maintenance of telecommunication services including internet, video services, copper, fiber, inside wire, router installation and rack mounted telco equipment. You will work in customers’ businesses and huts providing exceptional customer service and quality work.

Join our Ledcor Technical Services Team in Boston, MA today!

Responsibilities

Provide high level customer service, ensuring that any escalations or concerns are addressed professionally

Drive to and from business customer locations in a defined geographic area performing installation and repair of internet, copper and fiber cabling, rack mounted routers, demarcation extensions, etc.

Receive and complete work orders from a centralized dispatch centre ensuring that routes are efficient and that service is delivered in a timely manner

Operate equipment and vehicle in a safe manner, ensuring adherence to Ledcor’s safety program

Interact with customers in a professional and courteous manner to ensure that their work orders are completed as requested

Troubleshoot technical issues such as install cable runs, swap out cards, install data circuits for internet connections

Trace and locate appropriate telecommunications links, which could involve working in confined spaces (attics and crawl spaces) and climbing ladders

Utilize handheld tools within the customer location

Utilize a laptop computer and various software applications

Ensure vehicle, test equipment and tools are maintained in excellent condition

May perform other related duties as assigned

Requirements

2-5 years previous experience in telecommunications, business installation and service for electronics and appliances, security, cabling

Degree or diploma from a technical college an asset

Strong MS Office skills in Word & Excel

A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity

Previous experience working in the field independently and thriving in a fast-paced environment; self-motivated and able to prioritize and organize workloads with little direction

Ability to manage a physically demanding position which involves sitting, standing, bending, lifting, working at heights and in confined spaces

Strong communication skills, both written and verbal

Self-Motivated and able to prioritize and organize work-loads with little direction

Must have and maintain a valid state driver’s license

Successful completion of pre-employment drug & alcohol requirements

Work Conditions

Evening and weekend work may be required

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!

Ledcor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, status as a qualified individual with disability, or any other legally protected status. All applicants must be able to show proof of eligibility to work in the United States.

*LTS Technicians*

Date Posted

5/16/2018

Company info

Ledcor IP Holdings Ltd
Website : http://www.ledcor.com

Company Profile
We’re a diversified construction company, made up of teams of people who are proven in their industries. All working to design, build, transport, operate, and maintain projects all over North America. But we believe that projects are about more than concrete and steel. They’re about people and the power of partnerships. Partnerships with our employees, our communities, our contractors and clients. We believe in building trust in the places where we do business—whether that’s by engaging honestly, by giving back, by putting safety first, or by looking for smarter, more sustainable ways to get the job done right.

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