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Job Details

Telecommunications Analyst

Company name
AP Professionals.

Phoenix, AZ

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Telecommunications Analyst

AP Professionals



Job #684940852

Job Purpose: Maintains telecommunications environment by gathering, analyzing, and reporting performance data; conducting tests and making adjustments. Duties: * Responsible for analyzing contracts, system orders and rate matrixes to determining appropriate rates, elements and rate application for all Carrier Services CABS accounts receivable. * Involves extensive validation of Ethernet circuits, Cell Sites and Fiber billed by (client) which includes oversight of monthly input and accuracy. *Conducts analysis and research related to payments, collections, disputes, and account management related to Business Services, Wholesale Carrier products. * Monitors system performance by checking quality control and stability across the system architecture; verifying system performance with users. * Identifies communications problems by responding to user problems and outages; conducting tests and diagnostics; analyzing results and impact; isolating issues. * Maintains telecommunications system by providing support; performing back-ups; coordinating preventive maintenance requirements; filing maintenance contracts; notifying, scheduling, and monitoring vendors; instructing users. * Secures the system by implementing and auditing security protocols; verifying physical security; approving and monitoring circuit access. * Improves telecommunications system by analyzing user needs; coordinating upgrades; recommending configuration changes; projecting future requirements. * Maintains documentation by recording problems, solutions, and maintenance; maintaining databases. * Updates job knowledge by participating in educational opportunities; reading professional publications. Skills/Qualifications: Telecommunications Knowledge, Telecommunications Technologies, Research Skills, Analyzing Information , Process Improvement, Reporting Research Results, Technical Zeal, Objectivity, Informing Others, Thoroughness, Operating Systems

Updated 06/13/2018

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Company info

AP Professionals.
Website :

Company Profile
AP Professionals of WNY LLC was founded in 1993 by Joseph R. Kreuz following a career at the world's premier Fortune 500 search and staffing firm. AP Professionals is a full-service search staffing firm specializing in Accounting, Finance, Human Resources, Administrative, Engineering, CAD Design, IT, Legal and Sales backgrounds, both on a permanent and contract basis. Since its inception, AP's mission has been to "build relationships that last a lifetime" by providing exceptional service to both our clients and candidates.

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