Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Nashville, TN
View more jobs in Tennessee

Job Details

Telecommunications Manager

Nashville, TN

Apply for this job


Telecommunications Manager
The Telecommunications Manager assures that the Patient Account Services obtains maximum benefits from telecom/information systems integration. The manager promotes teamwork and provides leadership to staff to meet organizational goals and objectives. The manager maintains the Telecommunications infrastructure including switch, phones, and voice lines.
• Guide the maintenance of Avaya Red Telecom Systems at the Patient Account Services. Maintenance is to include interfaces to all appropriate mainframe and networked systems. (Telephone, Voice Mail,
Paging, Faxing, IVR, Avaya Voice Messaging, etc.)
• Coordinate support of end users (2700 ) with ongoing Telecom needs. (IP Telephones, Avaya Voice Messaging, Faxing, IVR, Paging, Contact Center Elite, Telstrat Call Recording, etc.)
• Assist in development of training programs for new equipment and telecommunications applications.
• Identify opportunities for greater efficiencies through process improvement, systems integration and assist in implementation of these solutions.
• Maintain telecommunications database to include user, extension, voice mail, telecom hardware, etc.
• Coordinate all moves, adds, repairs and upgrades to the telecommunications equipment.
• Work with Director of IT&S on Strategic Planning and implementation of technologies to enhance quality service and support to users.
• Remain current with emerging industry trends.
• Audit and track phone system utilization for compliance to company policies and procedures.
• Organization - proactively prioritizes needs and effectively manages resources
• Communication - communicates clearly and concisely
• Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Tactical execution - oversees the development, deployment and direction of complex programs and processes
• Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems
• PC skills - demonstrates proficiency in Microsoft Office applications and others as required
• Financial management - applies tools and processes to successfully manage to budget
• Project Management - assesses work activities and allocates resources appropriately
• Technology Management - demonstrate superior knowledge of telecommunications equipment and software as well as emerging industry trends.
• Bachelor’s Degree in Information Systems or related field preferred
• Equivalent work experience may substitute degree requirement
• Minimum 5 years' Telecommunications experience
• Experience with HCA systems preferred
• Avaya Red Certification preferred
*Directors & Managers
Telecommunications Manager
Tennessee-Nashville-PAS - Nashville
Requisition ID:
Apply Now
Apply Now

Company info

Sign Up Now -

Similar Jobs:
Telecommunications Manager
Location : Nashville, TN
in Nashville Tennessee The Telecommunications Manager assures that the Patient Account Services obtains maximum benefits from telecom/information systems integration. The manager promotes teamwork and provides leadership to staff ...
Telecommunications Manager
Location : Nashville, TN
Description This role is responsible for providing strategic and tactical enterprise network leadership. This role develops and coordinates all network/telecom operations including LAN/WAN, VOIP, wireless and disaster recovery ...
Real Time Scheduling Call Center Coordinator (WFM) in Nashville Tennessee Real Time Scheduling Call Center Coordinator (WFM) Job ID #:27581 Position Type:Full-Time Education Required:Not Indicated Experience Required:Not Indicated...
I like the volume of jobs on EmploymentCrossing. The quality of jobs is also good. Plus, they get refreshed very often. Great work!
Roberto D - Seattle, WA
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
TelecomCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
TelecomCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 TelecomCrossing - All rights reserved. 168