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Job Details

VoIP Developer

Company name

Philadelphia, PA, United States

Employment Type


Posted on
Apr 01, 2023

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Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers. Overview of the Role: The Communications Engineering team has the responsibility of building and supporting products and features that provide an exceptional user experience for our Syndication Voice customers. This role is responsible for developing and operating backend components of a real-time communications platform including but not limited to VoIP softphone, Conferencing, Screen Share and Restful API Services. This candidate will be part of a DevOps team made up of diverse individuals with varied experience levels from Junior to Expert. Looking for a Senior Developer to assess the existing platform and work with the team to scale, harden, optimize and build new features to improve the customer experience.

Job Description

Preferred Skills & Experience:

Hands-on experience with Open Source Software

Extensive knowledge of VoIP technologies including SIP protocol

Knowledge of telephony software, e.g. Freeswitch, Jitsi, Broadsoft, etc. is a plus

Working knowledge of SQL and NoSQL databases

Experience working in cloud infrastructures like AWS, Open Stack, and VMware

Scrum experience a plus

Core Responsibilities:

Partners with Engineering project Manager to provide consultative direction and Develops long term objectives and plans to determine resources, technology and course of action to achieve results.

Works with Other members of cross functional teams, joint ventures, third party vendors and Company's product managers and marketing teams to deliver quality products, in a timely fashion, that meet defined requirements.

Establishes and maintains working relationships within NE&to, product development teams, joint ventures, vendors and contractors.

Participates in Company product lifecycle process. contributes to and/or creates product and technical requirements, detailed design Documents including transaction, capacity and bandwidth models, systems definitions, and operational procedures as part of this process.

Understands key business drivers and Applies the knowledge of internal/external business issues to improve products and services.

Anticipates and Interprets customer needs, assesses requirements and identifies solutions.

Ensures that projects are properly accepted into the Engineering team, worked on in a timely and efficient manner and smoothly transitioned into quality assurance and operations teams.

Interprets internal/external business issues and recommends complete solutions based on best practices and Proven technologies.

Takes a broad perspective to identify innovative solutions.

Provides guidance for the performance and reliability of various cross platform applications and services. Ensures that system failures are restored in a timely manner.

Participates in the review of failures and Provides feedback to prevent future occurrences.

Consistent exercise of independent judgment and discretion in matters of significance.

About Our Perks & Benefits

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

Medical & Dental

401(k) Savings Plan

Generous paid time off

Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at (

Reasonable Accommodation:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.


Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.

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