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Job Details

Telecommunications Operator - Per Diem Evenings Westchester

Company name
Northwell Health

Location
Mount Kisco, NY

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Profile

in

Mount Kisco

New York

Req Number

001WK8

Job Category

General Clerical/Secretarial

Job Description

Operates the telephone console, performs communication activities and responsible for various duties. Performs various routine clerical duties.

Responsibilities Include:

Operates telephone console.

Answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number.

Places various outside calls for authorized Personnel according to policy.

Performs various communications and/or emergency activities.

Answers and responds immediately to all alarms and activates all emergency procedures.

Answers and responds immediately to all alarms and activates all emergency procedures

Pages authorized personnel overhead, announces close of visiting hours, and other notifications, as required.

Answers general caller-questions, according to policy.

Calls the floors to exchange information regarding patient room changes, etc.

Answers the TTY (phone for the deaf) in a prompt manner.

Logs difficult/questionable calls and alerts appropriate management.

Performs routine clerical duties including, but not limited to:

Maintaining various records, files, and cards for adjustments to charges, admissions and other information.

Calls appropriate office when one of the alarms in the office sounds.

Disseminates patient contact information

Gives out telephone numbers and room numbers, as required.

Expedites calls.

Uses telecommunications and access patient systems.

Performs related duties, as required.

Qualifications

High School Diploma or equivalent, required.

Ability to communicate in English, learn the console and related duties.

Company info

Northwell Health
Website : https://www.northwell.edu

Company Profile
Your path to health and wellness starts here. Our commitment to you is stronger than ever.,Caring for patients and a community of 8 million people, discovering the latest medical and scientific advancements, training the doctors of tomorrow — we’re leading the way.,Learn more about how we’re raising the standards of healthcare,Clinical care,21 hospitals. Over 450 patient facilities and physician practices. Thousands of specialists.,Explore clinical care,Community health,Stay healthy — take control of your health with wellness, prevention and safety programs.,Explore community programs and events,Education,Our innovative medical education programs train the healthcare providers of today — and tomorrow.,See what we offer,Research,Tomorrow’s breakthroughs are happening today.,Learn about the Feinstein Institute,Health insurance,Smooth and stress-free health insurance — who knew?,Learn about CareConnect,Entrepreneurship,We’re not just about healthy communities, we’re about healthy ideas.,Learn about Northwell Ventures,

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