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Job Details

QA/ Dev Ops Mgr - Layer3 TV

Company name
T-Mobile USA, Inc.,(metropcs)

Boston, MA

Date Last Verified
Mar 14,2018

Posted on
Mar 09,2018

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Job Description:

Are you ready to join the un-carrier movement? Do you enjoy working on products with direct customer impact? Are you looking for a team of high performers to help expand your skills and experience? Can youbring Un-carrier to everything you do? Do you think outside of the box?We are looking for a smart, enthusiastic, and creative leader with a history of strategic and tactical execution. This person will lead a team of talented engineers to create and maintain a fully automated end-to-end deployment and testing infrastructure to ensure consistency and quality in software design and deployment. This leader will also have responsibility for projects focused on engineering IP to minimize the points of failure within the infrastructure, maximize the ability of the team to monitor platform performance and drive the best customer experience possible. This leader will have a heavy focus on team development while reducing the overall time to market for deployments within their scope. To be successful this role requires strong problem solving, innovative thinking, project planning and proven leadership abilities in an extremely fast paced and rewarding environment.


Your Responsibilities Assess system issues, coordinate, determine root cause and impacts, and recommend solutions.Create solution options based on research of (current and future) system capabilities, standard processes, and industry trends.Assist business in leveraging (where advisable) standard process capabilities to reduce complexity and customization.Develop, document, and lead QA testing. Design acceptance criteria from engineering for QA. Work with business to determine testing scope and migration to UAT.Research, identify and drive improvements to project efficiency, speed and quality via new cross-team synergies, methods, and tools.Monitor systems and hardware performance and usage.Reviews deliverables, provides input for other analysts, and supports knowledge transfer and ad hoc training of functional processes/systems.Researches production issues and supports the platform group as needed.Document existing processes and find areas for improvement through Lean methodologies or automation.Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is expected. Interact with system engineers to define system requirement and/or necessary requirements for automation.Responsible for code developed by the team meeting organizational stands.Performs testing of application code as necessary.


Your Qualifications5 years technical experience in telecommunications, applications support, or system infrastructures.2 years of management/lead experience in leading and managing a group of technical employees involved in diverse work.2 years of native application mobile testing experience.2 years of experience with iOS, Android or Windows apps.Thorough knowledge of management/leadership principles.Proficient knowledge of TCP/IP, WAN/LAN principles, basic data base theory, Wifi, server cluster configuration, application support and architecture, network topologies, operating systems, hardware and software configurations and trends in technology.Practical experience implementing new toolsets, standardizing processes and governance and effective management of team adoption and change management by applying Lean principles, critical thinking and objective analysis.Excellent communication, interpersonal, and team development, and negotiation skills; ability to interact with people of varying backgrounds, technical abilities, languages, and cultures; must be able to read and write effectively in English at a business-professional level.Ability to develop and analyze data from multiple sources. Conversant with basic statistical methodologies.Must be pro-active and creative in identifying business challenges and matching innovative solutions.Ability to manage time wisely across projects and competing priorities, meet agreed upon deadlines, and be accountable for work.Experience in working with a cross-functional team or large-scale software development life cycle, including waterfall and agile methodologies.Welcome change and complexity. Learn quickly and adapt fast. We are looking for folks to lead the charge, not just keep up with it.You love learning and mentoring others.

Company Profile:

As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro PCS. For more information, please visit (please use the apply button below).

com EOE Statement:

We Take Equal Opportunity Seriously - By Choice.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Company info

T-Mobile USA, Inc.,(metropcs)
Website :

Company Profile
We announced that MetroPCS and T-Mobile have officially joined forces. We believe things are only going to get better for you as we aim to provide you with more phone choices, more value and more coverage and resources now that we have combined MetroPCS and T-Mobile.

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