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Job Details

Wireless Team Lead

Traverse City, MI

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Wireless Team Lead
Traverse City
Wireless Team Lead
Traverse City
Job Description
MarketSource is currently searching for a full-time Retail Sales Representative to work at Target Mobile. This position is designed to increase sales and revenue within the wireless ecosystem: electronics, mobile phones, accessories and digital service.
As a full-time sales representative you will be responsible for proactively approaching customers within Target and assisting in various wireless products and accessory sales while providing extraordinary customer service.
Key Responsibilities:
• Driving sales productivity and customer satisfaction within Target Mobile retail locations on various wireless products, accessories and services to customers
• Engaging in side-by-side selling with retail associates
• Growing the Target Mobileu0027s wireless division sales performance and other key metrics through sales, training and marketing promotions
• Developing and managing in-store promotions, and coordinating with appropriate personnel
• Implementing and managing wireless sales events in retail locations
• Creating product and brand awareness for various wireless products
• Communicating competitive knowledge and advantages of various wireless carriers products and services
• Effectively communicating various wireless carriers plans, features, products and services to customers
• Creating first-rate customer experiences
• Supporting select retail outlets in assigned geographical territory
Training and Coaching:
• Providing customer service consultation within retail locations
• Coaching for content and skill improvement to the retail store management and sales associates
• Providing positive reinforcement and adult learning techniques to promote learning and skill improvement
• Maintaining sound knowledge of multiple carriers wireless products and services
• Attending requested training sessions and conference calls
• Reviewing new product and service offerings from Target Mobile
• Establishing and managing critical relationships within Target Mobile
• Developing and managing positive business relationships with retail store management and employees
• Serving as a point of escalation for questions or issues including individual customer issues
• Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance
• Increasing visibility of wireless carriers products and services
• Restocking merchandise as needed and allowed
Why MarketSource:
•Flexible work schedules and opportunity to obtain additional hours
•Competitive pay
•Continuous on-line and in-store training
•Advancement opportunities
Job Requirements:
• Must be 18 years or older
• Excellent communication skills
• Flexibility to work weekends
• Proven self-starter
• Ability to take complex technology to simplified consumer value proposition
To learn more about our company please visit:
Work Area
In-Store Sales
Job Category
Retail Sales
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