Provide customers with installation and training of all systems related to MCG products and services.
Principal Duties and Responsibilities:
Plan routes and install service drops outside structures such as (but not limited to) Cat-5e, Coax, and Fiber.
Plan routes and install cabling inside structures such as (but not limited to) Cat-5e, Coax, and Fiber.
Activation of MCG Fiber to the Home (FTTH), Digital Subscriber Line (DSL), and other technologies to provide traditional and advanced services. These services include (but not limited to) phone, high-speed data, and television within residential or business facilities.
Troubleshooting, Testing, and Repair of the MCG network including fiber plant and customer premise equipment.
Train customers on the use of installed equipment and services.
Help customers with technical issues after Activation.
Work on various assigned project tasks.
Other duties as assigned.
Education & Experience Requirements:
Formal education or experience in Telecommunication is preferred but not required.
Knowledge of basic computing.
Knowledge of basic home construction and wiring is a plus.
Strong oral and written communication skills.
Strong organizational skills.
Ability to work with non-technical team members and customers.
Ability to follow established standards on work quality and safety.
Self-motivated and ability to work well with minimal supervision.
Ability to work occasionally at heights up to 40’.
Valid Iowa Drivers License – driving to and from work site required.
Ability to learn quickly and work in a fast paced environment.
Occasionally work outside of normal business hours.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Website : http://www.musco.com