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UX Research Specialist

Company name
TPI (Tech Providers, Inc.)

Atlanta, GA

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UX Research Specialist

TPI (Tech Providers, Inc.)



Job #666843331

Job Description Plan, coordinate and facilitate user research studies leveraging various methodologies including, but not limited to, observation lab studies, ethnographic research, iterative usability tests, phone interviews, and co-design, ideation and other types of workshops Compile study data and conduct analysis to develop personas, behavioral patterns, user stories, actionable findings and other relevant insights to communicate the user perspective Prepare and present insights and user stories to infuse empathy, engagement and passion for the human experience in design and business decision making Collaborate and communicate with team members and stakeholders throughout the process Job Requirements Bachelor’s or Advanced Degree in psychology, human computer interaction, human factors or a related field Experience in conducting observational research studies Knowledge of methods for gathering and analyzing UX research data Knowledge of relevant software such as Microsoft Excel and PowerPoint Experience in telecommunications, cable or multi-service provider field

Updated 05/16/2018

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TPI (Tech Providers, Inc.)

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