In this critical role for AlixPartners\u2019 Engineering and End User Computing teams you will have global responsibility for simultaneously directing the efforts of a complex project related to cloud strategy and enabling desktop as a service. You may have responsibilities related to other, multiple cross-functional projects or initiatives with related goals. Your objective will be to achieve clearly defined results within the triple constraints of time, budget, and scope\/specifications. In this role, you will be accountable for assembling the project team, developing the project work plan, and managing the expectations, deliverables, communication\/status reporting of project milestones and risks\/issues, and results of all internal and external project resources (including vendors) for the roles and activities defined in the plan to meet or exceed expectations of stakeholders. The Infrastructure Project Manager is a full-time role reporting to the Director, Technology Programs with a preferred location of Southfield, Michigan. Paid relocation is not available for this position. This position is expected to be at the Associate or Vice President level, internally. Serve as project communication clearinghouse for all formal project status reporting, managing project change controls process, project estimating, monthly cost accounting and vendor invoice processing Develop and maintain all project management deliverables throughout the project lifecycle, or be accountable for their completion if others are responsible Identify project risk, develop a project risk management plan and actively manage, communicate and escalate risk throughout the project lifecycle. Manage interaction between stakeholders, vendors, and the internal project team to ensure that appropriate relationships exist to produce positive project outcomes Manage work to the schedule and set appropriate and realistic expectations with stakeholders, and manage those expectations pertaining to changes and updates to progress, schedule, and scope Develops and\/or monitors vendor deliverables in compliance with binding statements of work Participate in the technical conversation between engineers in the workstation, virtualization, server, and networking spaces Follow guidelines set forth by Enterprise Architecture and Technology Program Office Support the strategy of desktop-as-a-service, enabling BYOD, rollout of MDM\/MAM, set up of vendor-outsourced laptop imaging, demand fulfillment, and network contract management Maintain and update necessary documentation Coordinate\/lead communication and governance routines, as required Ensure resources, dependencies, and risks and issues are managed and communicated Follow through and follow up with regard to all tasks, elements, integrations, work packages, stakeholders, team members, partners, etc. for the project Lead and provide work direction to project team members, vendors and partners to determine project scope, devise and maintain a workable plan, and to develop and deploy the solution in accordance with the needs of the project and its stakeholders. Additional responsibilities as identified. General requirements: A Bachelor or Master\u2019s Degree in Information Systems or a related field PMP preferred Expertise in SDLC and project management with technology projects, using waterfall and iterative project execution frameworks A minimum of 5 years\u2019 experience, preferably managing multiple medium\/high complexity projects in a matrixed resource environment, working with diverse project sponsors across various business units Experience influencing and managing project teams without formal direct reporting relationships Analytical and critical thinking skills are required to effectively manage activities related to budgeting, forecasting, monitoring, process management, risk management, quality control and reporting Collaboration, consensus building and developing relationships to influence team members, vendors, and key customers to align on common vision and strategy Superior organizational, time-management, negotiation, influencing and communication skills (verbal and written) and experience leveraging these skills to interact with all levels of management. Passion for managing large scale projects\/programs that impact a large user base and leveraging strong logistically coordination capabilities to ensure high-quality end-user experience. Ability to be a champion for change and continuous improvement within technology and the business. Responds to and\/or handles escalations received from management or customers in a timely fashion, ensuring issues are resolved or escalates as appropriate Must work full-time and primarily out of the Southfield office. Travel up to 20% may be required.\u00a0 Good facility with general MS Office tools and Project Management tools is desired. \u00a0 Preferred Experience and Qualifications: Experience with supporting and\/or rolling out BYOD and\/or MDM\/MAM Experience with outsourcing \/ vendor management of network contract management, laptop imaging and fulfillment Experience with cost optimization in areas of WAN, corporate issued phones and collaboration (specifically Skype for Business) Ensure end-user requirements are clearly understood and implemented in and implemented by identifying opportunities and leading initiatives that focus on improving internal processes and customer service performance Understand requirements on the vision and roadmap on End-user space. Ability to identify and co-relate competencies under End-user technologies stack and architecture. Experience in implementation of VDI (VMware\/Citrix) systems including XenDesktop, XenApp, VMware ESX experience, VSphere,Citrix Cloud, VDI on Cloud such as AWS \/ Azure, Amazon WorkSpaces Experience in implementing Mobile computing, mobile device management (Airwatch, VPN & RSA) and mobile application management services. Experience with End-user experience monitoring tools. Experience with implementing wireless networks and knowledge of wireless network architecture and industry. Experience with Service design and transition, providing advice and assisting with end-user computing, hosting and infrastructure designs, deployments, build and configuration. Experience with Asset Management (Hardware and Software) lifecycle processes, policies, and procedures. Experienced with enterprise rollouts preferred, ideally in the end user space (End user refers to the following, for example: OS Migration (windows 7 to windows 10), PC Hardware Refresh, Large scale rollout of new devices or conversion of devices, Modernization of refresh activities (automating the way refresh is conducted), Office 365 rollout or other Office upgrades, VDI implementations, Citrix implementations\/upgrades, Asset Management project experience) Experienced with enterprise rollouts, preferably in the end user space* *End user refers to the following, for example: OS Migration (windows 7 to windows 10), PC Hardware Refresh, Large scale rollout of new devices or conversion of devices, Modernization of refresh activities (automating the way refresh is conducted), Office 365 rollout or other Office upgrades, VDI implementations, Citrix implementations\/upgrades, Asset Management project experience This description is not designed to encompass a comprehensive listing of required activities, duties or responsibilities. In addition to a positive workplace, the firm offers a competitive compensation package including an excellent benefit program (health, vision, dental, disability, 401K, tuition reimbursement). AlixPartners is a global firm of senior business and consulting professionals that specializes in improving corporate financial and operational performance, executing corporate turnarounds and providing litigation consulting and forensic accounting services when it really matters \u2013 in urgent, high-impact situations. More information is available at www.alixpartners.com. All qualified applicants will receive consideration for employment without regard to among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, (age), status as a protected veteran, or disability.AlixPartners is a proud Silver award-winning Veteran Friendly Employer. https:\/\/www.dol.gov\/ofccp\/regs\/compliance\/posters\/pdf\/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
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AlixPartners is a leading global business advisory firm of results-oriented professionals who specialize in creating value and restoring performance at every stage of the business life cycle. We thrive on our ability to make a difference in high-impact situations and deliver sustainable, bottom-line results.