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VOIP Engineer

Company name
Interactive Business Systems, Inc

Chicago, IL

Date Last Verified
Jan 12,2018

Posted on
Sep 26,2017

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Category : Misc/Other

Location/City : IL - Chicago

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GENERAL SUMMARY/BASIC PURPOSE OF JOB:Performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of Cisco VoIP/IP PBX telephone systems and associated products. Integration familiarity to include Unity Connection (Voice Mail), Presence (Jabber), UCCX (Contact Center), Expressway (Video), Informacast (Paging), and SIP Trunking. Responsible for all upgrades, within the Cisco VoIP product line, and its servers. Provide VoIP related engineering and operational support, both strategic and tactical. Maintain and consolidate circuit level voice IP drawings. Monitor and identify capacity, quality, and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systems. Will also provide expert technical assistance for VoIP growth networks, systems upgrades, and new equipment purchases. Performs analysis of maintenance failures, research trends, causes of failures, and recommend solutions to avert future failures. Gather, compile, and maintain enterprise level VoIP network diagrams. Perform, and troubleshoot, on all voice services for all LAN and WAN hardware modules, and configure appropriate media modules. Excellent task management, organizational, interpersonal, and communication skills. Other duties as assigned.Job RequirementsMINIMUM WORK EXPERIENCE: At least 8 years of experience designing, supporting, and configuring VoIP phone systems, including all peripheral products, Experience with Cisco products, such as Unity, Jabber, UCCX, Expressway, and Informacast, a plusREQUIRED LICENSES, CERTIFICATES, REGISTRATIONS: CCNA, OR CVOIP PREFERRED


IL - Chicago

Tue, 26 Sep 2017 08:22:39 GMT

Company Profile
IBS Success - Built on Enduring Relationships Our business model is based on developing strong relationships with both our clients and our consultants. We take the time to learn our clients' business and understand their challenges and goals. Likewise, we get to know each of our consultants, their skills and experience, and the path they seek to grow their careers. Armed with knowledge and vision, IBS works with IT managers to identify just the right IT staffing or solutions-based consulting services that get the job done right the first time. By investing ourselves in the success of our clients and our consultants, we create outcomes that benefit both and build the foundation for long-term partnerships.

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