In the area of telecom sales, there are field sales positions, area sales managers, regional sales executive roles, business development managers, and customer account management positions. All of these positions require a focus on providing solutions for clients in order to continue to develop business.
Telecoms sales jobs can also be based in outbound call centers. Most of us have received telephone sales calls offering a free cell phone if we change our telecom provider. Visit the websites of some of the major telecom companies to get an idea of the type of sales positions available directly with their companies. For a broader view of the employment market for telecoms jobs including telesales, keep an eye on the large online job sites. The ideal telesales position will offer a high base salary and an uncapped commission.
Organizations are requiring increasingly complex telephone systems and many telecoms jobs involve selling to this sector. The costs of phone systems for businesses are substantially higher than for individual use and there is, therefore, much more involved in making the sale. However, there is a lot more money to be made from these sales and sales people specializing in selling expensive phone systems to organizations regularly earn six figure incomes. Business sales are usually conducted directly from the company rather than through a retail intermediary; however, the latter can occur. To obtain a high paying telecoms job selling directly to businesses, you will need to be able to prove that you have a successful track record in sales. You will often be placed on a probationary period and be expected to meet your sales targets.
Jobs in telecoms are one of the few employment opportunities that are not likely to be diminished in the current economy. People still need phones and as long as their call costs are competitive will continue to make new cell phone deals. This means that sales people marketing phones and accessories are in a good position to earn medium to high incomes. Special promotions and other advertising support make selling cell phones one of the easiest sales jobs you can undertake.
Telecoms sales jobs are often focused on selling new phone plans rather than the cell phone itself (although a phone is often included in the deal). Many telecom companies are also internet service providers and employ sales people to sell these services separately from their telephone services. Some telecoms are moving into content delivery networks which are an efficient method of delivering large media files and web-based applications. The highest paying telecoms jobs are those that offer a base salary and commission on sales. This remuneration structure allows high performing sales people to be rewarded for their accomplishments.
Getting Telecom Sales Jobs
Telecom careers in sales tend to be divided into personal, residential, and business markets. A professional sales person can earn an excellent income from sales, particularly from business product sales. You generally do not need experience for entry-level sales positions. Check out the selection criteria for the various jobs on offer to see if you meet them. If you don't but would like to enter the field, contact a couple of telecom human resources departments and ask for advice on how to gain the skills, education and experience necessary to be considered for employment. Customer service experience of any sort tends to be highly valued. Communications skills along with literacy and numeric skills are also fundamental to telecoms sales jobs. Completion of sales courses and evidence of general product knowledge in your area of interest would also be beneficial to any telecoms job application. And of course, excellent presentation and a friendly manner are essential if you want to earn a good living selling telecom services.
Not only do sales people represent a company, the company's values, ethics and reputation affects the sales person. It is, therefore, very important to do some research into the values and ethics of the telecom you are thinking of working for. The way they train their salespeople and expect them to relate to prospects must be in harmony with your own values if you are to have a truly successful telecom career.
Specialist sales recruiters, both online and traditional are excellent places to look for telecoms sales jobs. So too, are the websites of the telecom companies themselves. Large online job sites and newspaper advertisements are also common ways to find out when positions are being advertised. In an increasingly deregulated work environment, telesales professionals in particular are often required to be available for shifts across a seven day period and from early in the morning to late evening. To have a chance at these jobs you have to be willing to comply with this job requirement.
The good news is that telecoms are not going away. There is a massive market for their products, which is expanding and evolving. Your job is to find the right company and best fitting telecoms job to suit your skills, experience, and personal values.