Salary
60,000 - 75,000
Location
Oak Brook, IL, United States
Posted on
Oct 28, 2016
Profile
Telecommunications Engineer
Oak Brook, IL
Addus HealthCare is one of the nation's largest providers of skilled nursing, therapeutic, rehabilitation, and personal home care and support services. We are a client-focused, innovative and forward-thinking company, and we are always looking for top talent. Great Opportunities... Dynamic Company!
JOB DESCRIPTION
At Addus, we believe that our employees are our greatest asset! We currently have an opening for a Telecommunications Engineer to work with our IT team.
The Telecommunications Engineer will be responsible for the design, implementation, and
support of our entire telephony infrastructure at all Branch, corporate office, and Call Center locations. This individual will also be responsible for the management and support of our company mobile devices.
Primary position responsibilities will include:
First point of contact in all telecom problems and requests.
Manage Avaya IP Office and Communication Manager phone systems at each location.
Manage Zeacom call reporting and fax server.
Manage telecommunications infrastructure at each location including POTS, fax, T1, SIP, VoIP, TFNs, VPN, local & long distance, etc.
Order, setup, track and troubleshoot mobile iOS (Apple) and Android devices.
Manage and create MDM policies using SOTI and Meraki.
Review monthly invoices to ensure proper mobile device usage.
Alert appropriate managers when employees are using mobile devices against policy.
Work with vendors to resolve service and billing issues.
Performs other necessary departmental and inter-departmental duties as assigned.
Design and implement VoIP solutions across multiple locations.
Provide day-to-day support of our Avaya phone systems and mobile devices.
Maintains inventory of telecom systems.
Prepare and maintain up to date documentation for internal users and department.
Requirements:
BS/BA in Computer Science, Information Systems Business, or an equivalent formal training, certification, or work experience
2 years of experience in design, implementation and troubleshooting of Avaya IP Office and Avaya Aura Communication Manager.
Experience with Avaya S8300 servers and G450 Media Gateways
Experience with Avaya call routing, announcements, VDNs, and vectors
Experience knowledge and hand on experience with large scale Avaya communication system architectures and implementations
Expert Knowledge of telecommunications network infrastructure including T1, SIP, VoIP, POTS, VPN, local & long distance, TFNs, etc.
Experience with managing and troubleshooting iOS (Apple) and Android mobile devices using a Mobile Device Management Platform.
Excellent computer, verbal, and written communication skills
The ability to work well within a team environment.
We offer an outstanding compensation and benefits package including:
Vacation and personal days
Medical, dental, vision, life & disability insurance
Tuition assistance
401k with company contribution
Affirmative Action / Equal Opportunity Employer
Company Overview
find more jobs with this company
Company info
Sign Up Now - TelecomCrossing.com